Compliance & Patient Safety
How LeenRx and our partner pharmacy SHWCare protect your privacy, verify your medical eligibility, and oversee your care from the first message to the last refill.
Texas-Licensed Provider Oversight
Every prescription is reviewed and signed by a physician licensed by the Texas Medical Board. We never auto-prescribe — a human provider personally evaluates each assessment against your full medical history, current medications, and contraindications before any medication is approved.
HIPAA-Aligned Privacy
All patient health information is transmitted over TLS 1.2+, stored in encrypted databases with access logs, and processed only by personnel with a documented care-relationship to your file. Marketing data and clinical data are stored separately. We never sell patient data. Full policy: /privacy.
503A / 503B Compounding Partners
Compounded GLP-1 medication ships from FDA-registered 503A or 503B compounding pharmacies in the United States. Each batch is sterility-tested and traceable. We never accept medication from unverified international sources.
Informed Consent, Every Time
Before any prescription is issued, you receive a written informed-consent document outlining risks, side effects, contraindications, and the off-label status of compounded products. You can decline at any time before, during, or after starting treatment.
When to Escalate
Severe abdominal pain, persistent vomiting, signs of pancreatitis, allergic reactions, severe dehydration, or any symptom you feel uncertain about → stop the medication and contact your LeenRx care team or 911 for emergencies. Your safety always overrides the program.
Frequently Asked
Is LeenRx HIPAA-compliant?
Yes. LeenRx and our partner pharmacy SHWCare follow HIPAA-aligned safeguards for the storage, transmission, and access of Protected Health Information (PHI). Our full Privacy Policy is at /privacy.
Is compounded Tirzepatide / Semaglutide FDA-approved?
Compounded GLP-1s are not individually FDA-approved (compounded medications are produced under separate FDA regulations — 503A/503B). However, the active ingredients are FDA-approved drugs and the compounding pharmacies are FDA-registered, inspected facilities. Your provider walks you through this distinction during informed consent.
Who reviews my assessment?
A board-certified or board-eligible Texas-licensed physician personally reviews every assessment within 24–48 hours. The same provider can be contacted via secure messaging throughout your treatment.
What if I'm not eligible?
Your provider may decline or pause treatment if you have contraindications (pregnancy, history of medullary thyroid carcinoma, MEN-2, severe gastroparesis, etc.). If declined, you'll receive a written explanation and any program fees are fully refunded.
How do I file a concern?
Email compliance@leenrx.com with a description of the issue. We acknowledge every concern within 48 business hours. Serious medical concerns are escalated to the Medical Director immediately.
