Text message program terms & conditions.
1. Program description
LeenRx operates an SMS text-messaging program (the "Program") to deliver telehealth appointment confirmations, assessment status updates, prescription-shipment notifications, Care Team replies, and occasional service-related notices to members who have opted in.
2. How to opt in
You opt in to the Program by submitting your phone number on a LeenRx form and checking the SMS-consent box, or by replying START to a LeenRx message. By opting in, you agree to receive recurring automated and personal text messages from LeenRx at the number you provided. Consent is not a condition of purchase.
3. How to opt out
You can stop messages at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any LeenRx text. We will send a confirmation message acknowledging your opt-out and will not text you again unless you re-subscribe by replying START or completing a new opt-in.
4. Help
For help, reply HELP to any LeenRx text or call (844) 703-1780. We will respond with program info and contact details.
5. Message frequency
Message frequency varies based on your activity (typical members receive 2–8 messages per month). The Program is recurring; we may send transactional, appointment, and follow-up messages.
6. Message and data rates
Message and data rates may apply. Your wireless carrier may charge you for sending and receiving text messages — check your plan. LeenRx is not responsible for any carrier charges.
7. Supported carriers
The Program is available on most major US wireless carriers including AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost, MetroPCS, Virgin Mobile, Cricket, and Alltel. Carriers are not liable for delayed or undelivered messages.
8. Privacy
Phone numbers, opt-in records, and message content are treated as protected information and handled in accordance with our Privacy Policy. We do not sell or share opt-in lists with third parties. Phone numbers collected for SMS consent are used only for SMS and the related Care Team contact you requested.
9. Changes to terms
We may modify or terminate the Program at any time without notice. Material changes will be communicated by SMS or posted on this page; continued participation after a change constitutes acceptance of the updated terms.
10. Contact
LeenRx · (844) 703-1780 · support@leenrx.online · Privacy questions: see our Privacy Policy.
